Privacy Policy – Connect Stream
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Privacy Policy

At Connect Stream, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and service address when you request a quote, sign up for services, or contact us for support. We also collect non-personal information through cookies to improve your website experience.

2. How We Use Your Information

The information we collect is used to:

  • Provide and manage your internet, mobile, and home automation services.
  • Process transactions and send related information.
  • Respond to your comments, questions, and customer service requests.
  • Send you promotional offers and updates (you can opt-out at any time).

3. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

4. Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us using the information below:

Connect Stream Support

855-650-4131

salessupport@connectnstream.com

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Call Sales: 855-650-4131

PRIVACY POLICY | TERMS & CONDITIONS

Performance Details: Based on download speeds of up to 1 GB and the latest FCC Measuring Broadband America Report.

Device Requirements: Speed based on wired connection. Available Internet speeds may vary by address. Connect Stream Internet Gig with speeds at up to 1 Gig is in addition to the standard monthly Internet price. Gig capable modem required for Gig speed. For a list of Gig capable modems, visit connectstreamnow.com.

Offer Details: Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Connect Stream. Connect Stream Internet promotion price is $49.99/mo; standard rates apply after yr 1. Connect Stream Internet Ultra promotion price is $69.99/mo; standard rates apply after yr 1. Connect Stream Internet Gig promotion price is $89.99/mo standard rates apply after yr 1. Gig capable modem required for Connect Stream Internet Gig. For a list of compatible modems, visit connectstreamnow.com. Taxes, fees and surcharges extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra. General Terms: INTERNET: Speed based on wired connection and may vary by address. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability.

Not all products, pricing, and services are available in all areas. Pricing and actual speeds may vary. Internet speeds based on wired connections. Restrictions apply. ©2022 Connect Stream. All rights reserved.

Connect Stream Mobile: Connect Stream Internet required. Auto-pay required. Taxes and fees included. Equipment sales taxes billed separately. Subject to Return Policy. Visit connectstreamnow.com for details. Multi-Line Unlimited: ^Offer valid for new customers adding 2+ lines or additional lines added by current mobile customers to existing service. Smartwatch does not qualify as a line. Reduced speeds after 20 GB of usage per line. 5G device needed to access 5G service. Single Line Unlimited: After 20 GB per line, you will experience reduced speeds for the rest of the bill cycle. Unlimited plans include up to 5 GB mobile hotspot use per line during a billing cycle, with speeds reduced down to maximum of 600 Kbps for mobile hotspot use after 5 GB for the rest of the billing cycle for that line. 5G device needed to access 5G service. By the Gig: $14 advanced monthly charge for each line of service. Each line gets one gigabyte (GB) of data that can the shared among all By the Gig lines on the same account. If all By the Gig lines on the account collectively exceed the initial 1 GB allocated to each line, an additional GB of shared data is automatically added to the account and you’ll pay an additional $14.00 per GB, whether you use the entire gigabyte or not. After 5 GB per line, you will experience reduced speeds for the rest of the bill cycle. 5G device needed to access 5G service. ^^Mobile 60% Savings: Savings based on 2-line comparison of unlimited plans among major national carriers as of 09/2021; prepaid excluded; data usage limits vary by carrier. Visit connectstreamnow.com for details. Service not available in all areas. 10$ activation fee per line. Connect Stream Internet and Auto-pay required. Other restrictions apply. @2022 Connect Stream. All rights reserved.